Terms & Conditions
Inspire Creative IT Limited is a private limited company registered in England & Wales (Company No. 08177494) with registered address International House, 12 Constance Street, London, E16 2DQ (“ICIT”, “Inspire Creative IT”, "Copyright Claims Advice", “we”, “our”, “ours”, “us”). The Terms & Conditions (the “Terms”) apply to any visitor or user (“you”, “your”, “yours”) of the ICIT website, www.inspirecreativeit.com and its associates websites such as www.copyrightclaimsadvice.com (the “Websites”) or any other service or communication of ICIT (the “Services”, which include the “Websites”). Upon accessing or using any of the Services, you agree to be bound by the Terms, and if you do not agree with the Terms, then you must immediately cease using the Services. If you continue to use the Services, bear in mind that you continue to be engaged in a legally binding contract between you and Inspire Creative IT Limited.
By agreeing with the Terms, you acknowledge and agree that ICIT provides its Services as an advice service and not as a platform for conducting lawsuits, taking matters that would contravene ICIT’s restrictions in accordance with applicable regulatory law, nor any other service except as specified in the Terms.
1. Application of the Terms
1. These Terms govern the use of the Services.
2. The Privacy Policy (listed below the Terms), which governs the use of personal data by ICIT, is incorporated into these Terms by reference.
1. The Services provide links to third parties which may have links to features such as images or comments, and we do not control, maintain or endorse any content or images from third parties.
2. By using any third party service that interacts with the Services, you agree to your information being shared with such third parties, that your personal information may be disclosed and/or associated with you, and that your use of a third party service is done so at your own risk.
3. You can review the most current version of the Terms at any time on this page.
4. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Website or other Services, or as applicable by our application hosting provider; in any event, we will execute on whichever requires more action by us in order for us to be compliant with laws, regulations, and other contractual agreements we may have.
5. It is your responsibility to check this page periodically for changes to the Terms.
6. Your continued use of or access to the Website or the Services following the posting of any changes constitutes acceptance of those changes to the Terms.
7. These Terms constitute the entire agreement between you and ICIT, and any other terms discussed between you and ICIT external to this agreement, shall not affect the terms of this agreement nor shall they form part of these Terms.
2. Eligibility & Use
1. A “Consumer” is a visitor of the website that (1) meets the Minimum Age Requirement, (2) has submitted the Case Details Form on www.copyrightclaimsadvice.com, (3) has engaged in an initial consultation communication with ICIT such that the visitor has been made aware of the visitor’s rights and obligations should they receive the benefit of any Services, (4) has received confirmation from ICIT that ICIT can work on the relevant case, (5) has paid an initial retainer fee to ICIT to provide further support, and (6) has not been designated as a Ex-Consumer according to Clause 2, Paragraph 6.
2. You must be 18 or older in order to use the Services in line with the ICIT age requirement (the “Minimum Age Requirement”).
1. If you do not meet the Minimum Age Requirement, you must immediately cease use of the Services.
2. You warrant that you meet the Minimum Age Requirement by continuing the use of the Services.
3. Any payment made by you in relation to the Services constitutes your agreement that you are at least 18 years old, and in any other event you must immediately cease use of the Services.
4. If you are found to be using or are found to be allowing others to use the Services while you or such others are below the Minimum Age Requirement, we will immediately cease providing Services to you or the others as applicable.
3. You agree to comply with all applicable laws in relation to your location prior to using the Services.
4. You must not have any history demonstrating dishonest or fraudulent behavior in commercial activity especially in relation to being a consumer of business, risk, or legal advisory services.
5. Upon meeting the definition of a Consumer, you warrant that the communication method you intend to use for the Services (such as your email account or your telephone number) will be your own and that these forms of communication will continue to be yours during the course of any Services provided to you.
6. ICIT has the ultimate authority in deciding whether any visitor is eligible to use the Services, and ICIT can designate a Consumer as an “Ex-Consumer” who is not eligible to use the Services at any time.
7. Should ICIT designate a Consumer as a Ex-Consumer, then both ICIT and the Ex-Consumer will take all reasonable steps to conclude ICIT’s provision of and the Ex-Consumer’s receipt of the Services.
8. ICIT may require, depending on the current Services provided to the Consumer, that ICIT and the Consumer enter into a separate written agreement in order to provide Services, and in this case such agreement shall constitute an amendment of these Terms.
9. IMPORTANT: You warrant that you use the Services with the understanding that your advisor, whether directly or indirectly through ICIT, may or may not be qualified to provide legal advice in the jurisdiction in which your case is connected, and accordingly, you shall not attempt to hold ICIT, its directors, or its referral contacts liable in relation to your lack of understanding as to the qualification of any advice you receive under the Services.
3. Intellectual Property
1. All content and information that are present on pages, applications, or other materials via use of the Services including without limitation text, graphics, images, and other items that can be viewed or used, is the property of ICIT or the property of their respective owners and is protected under the copyright laws of various jurisdictions. Intellectual Property Rights in the Services belong to ICIT or its licensors as may be the case from time to time.
2. The Services and the materials on or accessible via them and the Intellectual Property Rights associated with them may not be copied, distributed, published, licensed, used, or reproduced in any way (save to the extent strictly necessary for, and for the purposes of, accessing and using the Services).
3. Any derivative works, including any work product of ICIT in relation to Services provided to you, based on ICIT’s Intellectual Property Rights shall belong to ICIT and you agree to assign, convey, and transfer any Intellectual Property Rights in the derivative works to ICIT.
4. None of ICIT’s Intellectual Property Rights may be used by you without ICIT’s permission in writing, which includes that you may not improperly or in any way use ICIT’s brands without permission.
5. For these purposes “Intellectual Property Rights” includes the following: any patent, trade mark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, know how, work product, letters of advice, trade secret and other confidential information, rights in the nature of any of these items in any country, rights in the nature of unfair competition rights and rights to sue for passing off or other similar intellectual or commercial right (in each case whether or not registered and registrations of and applications to register any of them).
6. ICIT respects the Intellectual Property Rights of others, and should there be any instance in which another’s rights are infringed, we will follow the relevant procedure with respect to the Digital Millennium Copyright Act (DMCA), should the Consumer make the relevant request to advice@copyrightclaimsadvice.com.
4. Payments
1. In the event you are prompted to pay for any part of using the Services, then you will do so via the payment page provided on one of the Websites.
2. As the Services use Stripe for payment processing, ICIT and you agree to follow the terms described in https://stripe.com/docs/disputes with respect to disputes and chargebacks.
3. You will receive an electronic summary regarding your purchase.
4. You are fully responsible with respect to any applicable terms or laws applying to third party services you use when making payment in relation to our Services.
5. Unless we believe it is appropriate under the relevant circumstances, we will not issue refunds in relation to Services provided to you.
5. DISCLAIMER, WARRANTIES, LIMITATION OF LIABILITY
1. THE WEBSITE, SERVICES, AND ALL CONTENT, SERVER AND NETWORK ELEMENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMITTED BY LAW, AND INSPIRE CREATIVE IT LIMITED EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED. THE SERVICES PROVIDED BY INSPIRE CREATIVE IT LIMITED ARE THOSE OF A REFERRAL SERVICE, AND WHERE APPLICABLE, A DIRECT ADVICE SERVICE, NOTING THAT YOU MUST ACKNOWLEDGE WHETHER THE ADVICE YOU ARE RECEIVING IS SUFFICIENT AS LEGAL ADVICE IN YOUR JURISDICTION. INSPIRE CREATIVE IT LIMITED DOES NOT MAKE ANY WARRANTIES AS TO WHETHER THE ADVICE PROVIDED BY ITSELF OR BY REFERRAL CONTACTS CONSTITUTE QUALIFIED LEGAL ADVICE.
2. INSPIRE CREATIVE IT LIMITED DOES NOT GUARANTEE THAT THE SERVICES CONTENT ARE ACCURATE; ERROR-FREE; FREE OF VIRUSES; OR ANY OTHER HARMFUL ELEMENTS. AS WITH ANY SERVICES, A USER MAY USE THE SERVICES, YET CAUTION SHOULD BE APPLIED IN THE USE OF ANY CONTENT OR MATERIALS, AND THE USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THE USER’S DEVICE OR COMPUTER, OR OTHER HARM.
3. INSPIRE CREATIVE IT LIMITED EXCLUDES ALL LIABILITY FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. THIS INCLUDES, WITHOUT LIMITATION, DIRECT LOSS, LOSS OF BUSINESS OR PROFITS (WHETHER OR NOT THE LOSS OF SUCH PROFITS WAS FORESEEABLE, AROSE IN THE NORMAL COURSE OF THINGS OR YOU HAVE ADVISED INSPIRE CREATIVE IT LIMITED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS), DAMAGE CAUSED TO YOUR COMPUTER, SYSTEMS AND PROGRAMS AND THE DATA THEREON OR ANY OTHER DIRECT OR INDIRECT, CONSEQUENTIAL AND INCIDENTAL DAMAGES. IN NO EVENT WILL INSPIRE CREATIVE IT LIMITED’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED THE LESSER OF EITHER ONE HUNDRED UNITED STATES DOLLARS ($100.00) OR THE COST OF ANY SERVICES PERFORMED BY INSPIRE CREATIVE IT LIMITED FOR THE USER AND PAID BY THE USER.
4. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
5. OCCASIONALLY THERE MAY BE INFORMATION ON THE SERVICES THAT CONTAINS TYPOGRAPHICAL ERRORS, INACCURACIES OR OMISSIONS THAT MAY RELATE TO PRODUCT DESCRIPTIONS, PRICING, PROMOTIONS, OFFERS, AND AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION OR CANCEL ORDERS IF ANY INFORMATION IN THE SERVICE OR ON ANY RELATED WEBSITE IS INACCURATE AT ANY TIME WITHOUT PRIOR NOTICE (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER).
6. WE UNDERTAKE NO OBLIGATION TO UPDATE, AMEND OR CLARIFY INFORMATION IN THE SERVICES OR ON ANY RELATED WEBSITE, INCLUDING WITHOUT LIMITATION, PRICING INFORMATION, EXCEPT AS REQUIRED BY LAW. NO SPECIFIED UPDATE OR REFRESH DATE APPLIED IN THE SERVICES OR ON ANY RELATED WEBSITE, SHOULD BE TAKEN TO INDICATE THAT ALL INFORMATION IN THE SERVICES OR ON ANY RELATED WEBSITE HAS BEEN MODIFIED OR UPDATED.
7. ALL THE INFORMATION ON THE SERVICES PROVIDED BY INSPIRE CREATIVE IT LIMITED DIRECTLY IS INTENDED FOR GUIDANCE ONLY.
8. PRODUCTS AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
9. WE RESERVE THE RIGHT AT ANY TIME TO MODIFY OR DISCONTINUE THE SERVICES (OR ANY PART OR CONTENT THEREOF) WITHOUT NOTICE AT ANY TIME.
10. WE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, PRICE CHANGE, SUSPENSION, OR DISCONTINUANCE OF THE SERVICES.
6. Termination
1. Either you or we may terminate this agreement to the Terms at any time, and once terminated, you must cease any and all use of the Services.
2. We have the right to monitor our own Services and to investigate and to prosecute violations of any of the Terms to the fullest extent allowed either by the Terms or the law.
3. We reserve the right to involve local law enforcement authorities in prosecuting users violating these Terms contrary to local law.
7. General
1. These Terms are governed by the laws of England & Wales. You agree to resolve any dispute exclusively in a court of competent jurisdiction in England & Wales for the purpose of resolving all such disputes.
2. If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision will be severable from these Terms and will not affect the validity of any remaining provisions. Our failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right.
3. No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition. This dispute resolution provision will survive the termination of any or all of your transactions with us.
Privacy Policy
Inspire Creative IT Limited is a private limited company registered in England & Wales (Company No. 08177494) with registered address International House, 12 Constance Street, London, E16 2DQ (“ICIT”, “Inspire Creative IT”, "Copyright Claims Advice", “we”, “our”, “ours”, “us”). ICIT’s Privacy Policy is incorporated into ICIT’s Terms & Conditions, and definitions from the Terms & Conditions shall apply in the Privacy Policy (the “Privacy Policy”, “Policy”).
Last Updated: January 1, 2020
Table of Contents
1. Introduction
2. Information We Collect About You
3. Information You Provide
4. Information We Share
5. Who Can Obtain Information About Me?
6. Third Party Services and Cookies
7. Your Rights and Options
8. Data Security
9. Governing Law
10. Changes to this Privacy Policy
1. Introduction
1. Our Services and the Company that owns and operates the Websites and its Services, ICIT, is sensitive to the privacy concerns of our visitors, and we will handle your personal information with the appropriate level of care.
2. Accordingly, we have developed a Privacy Policy for you to understand how we collect, use, communicate and disclose and make use of personal information.
3. We encourage you to read this Policy and become familiar with it.
4. We may incorporate changes to our Privacy Policy from time to time; therefore, you may wish to check this site periodically to make sure that you have the current version.
5. If you have questions about this Privacy Policy, please contact us by emailing advice@copyrightclaimsadvice.com.
2. Information We Collect About You
1. We may obtain personal information about you from various sources, which is used to customize and personalize your experience, understand your preferences, verify payment-related details, and ensure that you are eligible to use the Services.
2. We may collect this information when you provide it over our Services such as on our Services or through our Website.
3. When you use our Services, we may also collect certain information about you by using technologies such as computer information analytics, cookies, web server logs and web beacons.
4. Like many other services different from ICIT, we make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information.
5. A cookie is data sent from a server (such as the one where our Website is located) and then stored on your computer (where you are using our Website). This information does not personally identify you. You may set your browser not to accept cookies, but if you do so, certain areas of our Services may not function as intended.
6. We use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Services content based on visitors browser type or other information that the visitor sends via their browser or application device.
3. Information You Provide
1. You may choose to provide personal information to us in a number of ways, such as when you create an account on this site, purchase our services on via the Services or participate in an offer, promotion, or survey. The types of personal information you may provide to us includes:
1. Contact information (such as name, email address, and phone number);
2. Stripe card ID in relation to payments;
3. Your responses to surveys that we might ask you to complete for research purposes; and
4. Any other personal information that you voluntarily provide, including information you provide when you become a Consumer of the Services, or contact us.
2. Personal information excludes any information you may choose to submit publicly, such as reviews, comments, critiques, editorials, testimonials, documentaries, forum or blog discussion content.
4. Information We Share
1. We do not rent lists, or sell or otherwise disclose personal information we collect about you, except as described below. We may share your personal information with:
1. our contractors, service providers and other third parties we use to support our business and to fulfill services requested by you, including, without limitation, credit card processing companies, legal advisors, administrative support, operations support, and any other support enabling us to provide the Services;
2. to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by ICIT about our Services’ users is among the assets transferred. Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time. Nevertheless, we cannot ensure that an acquiring company or the merged company will have the same privacy practices or treat your information the same as described in this Policy; and
3. to other third parties with your express consent;
2. We may also disclose your personal information:
1. to comply with any court order, law or legal process;
2. to respond to law enforcement authorities or other government officials;
3. to enforce our agreements with you, including for billing and collection purposes; or
4. if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
5. Who Can Obtain Information About Me?
1. Any information you choose to share with third parties, noting that we will never share your contact details with any advertising or marketing agency.
2. Third party services that display targeted advertisements as detailed in Section 4 above may use data (excluding your contact details in Section 3, Paragraph 1, Sub-Paragraph 1) for the purposes of displaying such advertisements.
6. Third Party Services and Cookies
1. Payment may occur via external payment processors such as Stripe, in which case you may be sharing payment information with such processors when they request it.
2. Our Services may use Google Analytics and or other similar programs to understand how and from where our site visitors are coming. The advertisements and links that appear on the Websites and other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see. The functions and services of Google Analytics related to ICIT are the responsibility of Google. All the cookies, images, videos, statistics, and other components of Google Apps comply with Google’s Privacy Policy. ICIT has no access to or control over any cookies used by third party services. You should consult the respective privacy policies of these third party services for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. ICIT’s Privacy Policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.
3. If you wish to disable cookies for the Website, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective privacy policies or cookie policies.
7. Your Rights and Options
1. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
1. You can contact advice@copyrightclaimsadvice.com with the subject line “Unsubscribe” in order to opt out of any marketing communications which you may have opted into, noting that this opt-out does not apply to communications we send to you in relation to your transactions with us;
2. Our electronic direct marketing communications contain our contact details and the same above email address to which you can send a request that such communications cease;
3. Reviewing, Updating and Modifying Personal Information
1. Subject to applicable law, you may have the right to request access to and receive details about you and update and correct inaccuracies or delete your account and all private data in your personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
2. You may contact advice@copyrightclaimsadvice.com to request receipt of information that we hold about you, or to request that we delete information that we hold about you, with both requests separately subject to applicable laws. We may charge a reasonable administration fee in order to perform any of the requests, and you would have to provide payment in accordance with the Terms to effect such requests.
8. Data Security
1. We take reasonable steps to help protect and secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please remember that no data storage or data transmission over the Internet, or by other means, can be guaranteed to be 100% secure. Thus, we cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge and agree that you transmit your personal information to this Services at your own risk.
2. The safety and security of your information also depends on you. You should never submit to us payment or tax information via email.
9. Governing Law
1. This Services operate under the governing law according to the Terms & Conditions. We attempt to protect the personal information of all users of the Services and we attempt to comply with local data protection and consumer rights laws to the extent they may apply to our Services. If you are uncertain whether this Policy conflicts with the applicable local privacy laws where you are located, you should not submit your personal information to us.
10. Changes to this Privacy Policy
1. We may add new services and features to this Services. In the event that these additions affect our Policy, or if other changes in our privacy practices or applicable laws necessitate changes to the Policy, this document will be updated accordingly. If we make a material change in the way we use your personal information, we will provide prominent notice of the change on this Services.